Everything buyers, importers, and retailers ask us. Answered without jargon, without filler, and without making you scroll for the actual answer.
Every cuisine worth exporting has its own rules, its own history, and its own very strong opinions about shortcuts. What you're importing when you work with us is a carefully selected slice of that — manufactured to be shelf-stable, export-compliant, and genuinely good. The questions below cover the practical side. The food itself takes care of the rest.
Plot twist:
it's not curry.
700 million meals served daily across India. Almost none of them are what you're imagining right now.
Read more →Honestly?
It depends.
It depends. Here's specifically what it depends on — and why that's actually good for you.
Read more →Still food.
Just with a passport.
Different markets, different regulations, same quality. The logistics are our problem so yours don't have to be.
Read more →Ten categories: Base Gravies, Biryani, Meals, Rice, Noodles & Pasta, Chutneys & Sauces, Parathas, Meal Combos, Jain Meals, and Korean Meals. All produced for food service, retail, and private label. See the full range →
Yes — full private label manufacturing is available. Your brand, our product. We handle formulation, packaging, compliance, and labelling. You handle the selling. Let's discuss →
Yes. We typically send 100–250g sample packs of any product. Sample cost and freight is charged for first enquiries but is credited against your first order. We'd rather you test and be confident than order blind and be disappointed.
Yes, especially for gravy profiles, sauce formulations, and ready-to-cook formats. We can develop from scratch or replicate a flavour you already have. A small NDA and formulation fee applies depending on complexity. We're good at this.
It varies by product — which is the honest answer. For food-service formats (gravies, sauces, ready meals) MOQ is typically 100–500 kg. For consumer retail packs and private label it depends on pack size and label complexity — usually 500–1,000 units. We're flexible for pilot orders from new buyers. Just ask.
Consumer: 50g, 100g, 200g, 500g, 1kg. Food-service: 5kg, 10kg. Bulk: 25kg, 50kg bags. Custom sizes for private label. We've done most combinations — if you have a specific need, we'll tell you honestly whether it's doable.
New buyers: 100% advance via wire transfer. Established relationships: 30% advance, 70% against documents (DP or LC at sight). LC accepted from approved buyers. We're open to discussing terms after a few successful orders — because loyalty should come with some flexibility.
In-stock products: 7–14 business days for production and packing. Shipping: UK/Europe 20–28 days sea / 5–7 air. USA: 25–35 days sea / 7–10 air. UAE: 12–18 days sea / 3–4 air. We'll always give you a committed timeline before you place the order.
FOB (Mundra / JNPT / Delhi ICD), CIF (major destination ports), or DAP for smaller EU shipments. Most buyers prefer CIF or FOB. We'll advise the most cost-effective option for your destination and order size.
Yes. Commercial Invoice, Packing List, Certificate of Origin, Phytosanitary Certificate, Lab Reports, APEDA Certificate, and destination-specific documentation (EUR.1, FORM-A for GSP, etc.). Everything is sorted before your shipment departs. Customs surprises aren't something we do.
Ten active certifications: FSSAI, APEDA, BRCGS, IEC, SMETA, MSME Udyam, Factory License, USDA Organic, India Organic, and HACCP. All current, all verifiable. Full details and PDF downloads →
Yes. Third-party lab reports with every shipment. Tests cover moisture, contamination (pesticide residue, heavy metals, mycotoxins), and product-specific quality parameters. COA available on request before shipping. "Trust us" is not a quality system — we know that.
Yes. BRCGS is specifically recognised by UK and EU retailers. SMETA satisfies ethical sourcing requirements. Labelling is customisable for UK and EU regulatory requirements including allergen declarations, nutritional panels, and language requirements.
We manufacture any product in our range under your brand. You provide the brand name and artwork (or we design it), we handle manufacturing, food safety compliance, and packaging. Ships with your labels and barcode. Typical lead time for a new private label setup: 4–6 weeks from artwork approval.
Yes. Custom formulation for gravy bases, sauce profiles, and ready-to-cook or ready-to-eat formats. Give us a specification, ingredient list, flavour profile, or reference product — we develop it in our kitchen lab before scaling. NDA sign-off is standard for custom recipes. We take IP seriously.